- On your Mac, open the App Store. (Please Note: This is if you do not have Remote Desktop installed on your Mac yet)
- In the App Store do a search for Microsoft Remote Desktop. Once located, click the Get button to install.
- After Remote Desktop has been installed, click on the Open button to open the app to setup a new connection.
- When the Remote Desktop App opens, you will see an Add PC button, click this to start.
- If you already have Remote Desktop installed and you need to add another connection, click the + button on top of the app and then click Add PC.
- Please note: The Server Name, Username, and Password were provided to you with your user welcome email, you can locate the info there.
- Under the General Tab, enter Computer Name/Server Name that you are assigned to. (Example: Shared Server: HOSTRDP01 | Dedicated Server: A00123RDP01)
- Enter Username and with domain in front (OOTBHOST\USERNAME). For username, click the User Account drop down and click Add User Account.
- Then enter your password. Then click the Add button.
- Next, look down on the app where you see Gateway. Click the drop down box and click Add Gateway.
- Add Gateway Name: hosting.otbtechs.com
- Under drop down for user account, click on the username you created in the previous instructions. Then Click Add.
- Once the Gateway is added, click on the Display tab within the Remote Desktop App. Leave the display settings as they are for the defaults.
- Next, click on the tab labeled Devices & Audio. For you to be able to print from Remote Desktop, check the box labeled Printers. After this is checked, click the Add button below.
- After you have clicked the Add button. Your Server connection has been created. You can now double click on this connection and it will log you into the server.
- If you still need assistance setting up your Mac with Remote Desktop, please visit our Live Chat - https://r360.com/chat.