Recur360 does not specify currencies on invoices or payments. To process payments in different currencies you will need and additional merchant account. Currently Recur360Pay supports US and Canadian currencies. To add Canadian currency payment processing contact us about applying for a Canadian merchant account.

Here are some articles on Multi-currency in QuickBooks Online:

QuickBooks Online Multi-Currency FAQ

Set up and use Multicurrency in Quickbooks Online

Turn on Multi-Currency in Quickbooks Online

To turn on Multi-Currency in QBO, first click the setting icon in the top right

Then click Account and settings

Then click on the 'Advanced' settings 

You will see 'Currency' a little more than halfway down the page. Then we will need to click the pencil on the right to edit.

From here you will be able to set your home currency as well as enable Multicurrency. Once you turn on Multicurrency in QBO, you will not be able to turn it off, or change your home currency. 

Once Multicurrency is enabled you can click on 'Manage Currencies'

You will be able to see what currencies are allowed in this section, you can also add additional currencies by clicking the green Add currency button in the top right.

Add a foreign currency chart of account

To add a account that uses a foreign currency, first click the 'settings' icon

Then 'Chart of accounts'

Once your Chart of accounts is open click the green 'New' button in the upper right. 

Enter the account name and type and make sure the currency is reflected correctly for the account, and then click save. 

Create a new foreign currency customer 

In order for the currency to be set for a customer in QBO it will need to be a new contact. When you are adding a customer from the dashboard click the 'New' icon in the top left. 

Then click 'Add customer'

When the customer field populates on the right of the screen you will see a option at the top for Currency. 

Please keep in mind that once the customer has transactions linked to it you cannot change the currency for the customer. 

To see the currency selection when you click on 'Customer & leads' from the left menu

From here one of the middle columns will be labeled currency and you will be able to see how it is set for the customer. 

You can also create customers directly in Recur360, but it would set the customers currency as the default/home currency. You could edit the currency on the customer after it syncs to QBO as  long as no transactions have posted.

Payments

Recur360 does not specify currencies on invoices or payments. To process payments in different currencies you will need and additional merchant account.

In Recur360 we will connect the second merchant account to process payments in your secondary currency. Click the Gear icon in the top right, then 'Payment processors'. 

You will need to configure our NSF/Refund and Deposit automations for each merchant account. This will all Recur360 to automatically record deposits into the bank account for that merchant account. This setting is towards the bottom of the page. 

Click the green 'Save' button at the bottom of the page.

Options for configuring Pay Online link

By default the Pay Online link uses the processor setup in Email Settings (under the gear icon in the top right of the screen).

You can override that setting at a customer level; or by using our "Customer Type Email Templates".

To override a Customer level you will have to update any customers who will use the secondary merchant account for their processing. To update that go to the Customer and click Edit Customer. In the Additional Recur360 Settings at the bottom configure which processor this customer will use in their Pay Online link by selecting the Card Payment Processor and ACH Payment Processor. You can also set the Default Processor to be used when payment information is entered through Recur360 users.

In the customer click the 'Edit Customer' in the upper right.

Under the 'Additional Recur360 Settings' on the bottom left make sure to select the default processor for the customer 

Then click 'Save and Sync' 

Foreign Currency Add New Payment Method

When adding a new payment method through Recur360 for a customer you will need to specify which merchant account you want that payment method to process through.

Customer Type Email Templates

Our Customer Type Email Templates allows you to specify email settings, including the merchant account for payment processing, by customer types. This would allow you to group Canadian customers by customer type and then set the merchant account in the   Pay Online link to all those customers matching that customer type.  You can read more about this feature here: https://learn.recur360.com/settings-email-by-customer-type/

Note: There are additional monthly fees for this feature, please contact us to enable it on your account.

Once this feature is enabled you can assign your customers to a customer type either in QuickBooks under the 'Edit Customer' in the  Additional Info drop down. 

or Recur360 in the Additional Info section at the bottom of the screen in the 'Edit Customer' screen. 

Last step is to setup Email Templates for that customer type. Go to the gear icon in the top right corner and select Email Settings.

Click '+ Add New' in the top right to add a new set of email templates.

At the top of the screen choose the customer types that will apply to these email template settings.

Now under the Invoice Link Settings about half way down set the secondary merchant account in the Card Payment Processor dropdown

After saving your Email Settings screen will look like this

Invoicing

Please remember Recur360 will not reflect the currency on the invoice or payment.

When you create a new invoice in Recur360 and sync it to Quickbooks Online, it will show the foreign currency as well as your home currency in Quickbooks.