Recurring Unapplied Payments

2 min. readlast update: 10.20.2025

Recurring Unapplied Payments

 

Unapplied payments can be useful for services that are billed in advance of the invoices. 

    • These could be "retainers" or "consultant fees"

First step- Create a Customer 

Create a new customer if one does not already exist. 

  • Go to Customers, then click create in the top right.

  • Fill in the customer details including the payment information if you have it at this time. 

  • Click Save and sync in the top right 


Second Step- Create a Recurring Unapplied Payment

Next, in the customer click options in the upper right. 

    • Then New Recurring Payment 

    • Fill in the recurring payment making sure to select "None" under Invoice(s) to apply to. 
    • This will leave the payment as an unapplied payment in Recur360 and QuickBooks.

    • Click save in the top right 


Third Step- Apply the Unapplied Payment

Once you are ready, to apply the unapplied payments balance to an invoice, open/create the invoice to apply the credit to. 

    • Click "options" in the top right

    • Then "Process Payment" 

    • Towards the top portion of the Process Payment screen will be an option to "Apply Credits/ Unapplied Payments...".

    • Select the invoice and amount to process towards the invoice. 

    • Click "Apply Payments/Credits 
    • This will apply the unapplied payment to the invoice and write the change to QuickBooks. 

 


View Recurring Payments 

To see your recurring payments already setup, click the "Recurring Payments" option from the left menu.

    • You will see the active recurring payments and can select the "Completed" tab to see the ones that have finished. 

    • You can also see the recurring payments in the customer view. 


View Unapplied Payments/Credits Balance 

To see the balance of unapplied payments for each customer access the customer view. 

    • Or go to the customers on the left menu

    • There is a column for unapplied payment/credits that can be clicked for ease of sorting. 


Video (2020)


 

Was this article helpful?