Pulse (Merchant Track)

7 min. readlast update: 05.19.2026

 

        

 

Merchant Track is now called Pulse!!! 

    • The Merchant Track Icon remains in the same place, but has been renamed to Pulse. 

 

Once logged in you will see a entirely new dashboard!!

    • The Dashboard can go from light mode to dark mode, depending on your browser settings. 

Light Mode:

Dark Mode:

 

 

Left Menu:


Dashboard  
Top:

At the top of Dashboard you will see your daily volume report. 

    • Your active filters for the report are listed at the top. 


Bottom:

The bottom of the dashboard will show your Recent Funding, and Merchant Statements. 

Recent Funding 

To see more details of your recent funding click see more 

    • You will be brought to a page with your Funding Summary.
    • Click the Funding ID for funding details. 


Merchant Statement

Under the merchant statement section click 'view'

    • Choose the desired merchant account, month, and year, then click view. 


MERCHANT STATEMENT SECTIONS

  • Summary is not the summary for the entire statement but is only referenced for summary by day, all the transactions processed during that month. This is affected by batch cutoff times.
    • The standard batch time is 8:05 PM CST 
  • Summary by Day - is a summary of transactions by day which includes refunds, chargebacks, and fees
  • Summary by Payment Method – is a summary of payment methods (card brands e.g. Visa, Mastercard, Discover, and American Express) of transactions processed during the month
  • Summary by Deposit - is a summary of deposits received within the selected month
  • Fee Summary – is a summary of fees in the selected month but will be for card brand fees from transactions processed two months prior
  • Chargeback Summary – is a summary of any chargebacks that occurred within the selected month

MERCHANT STATEMENT OVERVIEW


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User Icon    

The user icon is located in the top right of the dashboard.

    • The settings option will take you into the settings menu. 
    • Click edit to update any of the fields 

    • Logout will log you out of Pulse.

Collapse Left Menu    

In the top left you will see three lines. 

    • Clicking them collapses the wording on the left menu. 


Reporting

In the reporting option on the left menu you will find the Report Explorer and the Large exports. 

Report Explorer


At the top of the Funding Summary you will see the filters. 

    • Make sure you have the correct merchant account selected for the search.  

    • Click the Funding ID for the details of the deposit. 

    • To see the details of a transaction in the deposit click the Transaction ID. 


 

At the top of the report you will find the filters. 

    • Make sure the filters match the merchant account and date range needed. 

    • The main page will show a variety of information incuding the transaction amount and date funded. 
    • Click the Transaction ID to see details on the transaction. 


 

Recur360Pay does not use this feature at this time. 


The Transaction Summary Report will show a breakdown of transactions ran on a particular date. 

    • You will see the date, how many transactions there were, and the amount.

Clicking the arrow to the left opens a summary of the types of payment methods, how many, and the amount of sales. 


The Transactions Report shows the Transaction ID, Date, Invoice number (if one is available), account last four, amount, and status. 

    • To see the individual details of a transaction, click the Transaction ID. 


The Chargebacks Summary Report will display chargebacks based off of the selected filters. 

    • This list will show a summary of chargebacks that have cpme through. 
    • If there are multiple on the same day the count will reflect there are 2. 

In the Chargebacks Report, you will see chargebacks based on the selected filters. 

    • To see the details of a chargeback, click the Chargeback ID. 


In the ChargeBacks Action Report you will see a list of the charge backs. 

    • Under the Action Type column you will see the what the next step for you is. 


The merchant statement is a complete record of the transactions and fees for any given month. 

    • Select the account, month and year then click view. 

MERCHANT STATEMENT SECTIONS

  • Summary is not the summary for the entire statement but is only referenced for summary by day, all the transactions processed during that month. This is affected by batch cutoff times.
    • The standard batch time is 8:05 PM CST 
  • Summary by Day - is a summary of transactions by day which includes refunds, chargebacks, and fees
  • Summary by Payment Method – is a summary of payment methods (card brands e.g. Visa, Mastercard, Discover, and American Express) of transactions processed during the month
  • Summary by Deposit - is a summary of deposits received within the selected month
  • Fee Summary – is a summary of fees in the selected month but will be for card brand fees from transactions processed two months prior

Chargeback Summary – is a summary of any chargebacks that occurred within the selected month


MERCHANT STATEMENT OVERVIEW


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The Merchant Deposits Report will show your monthly funding summary, as well as showing the summary of the deposits into your account. 

    • If you click the Funding ID you will see further details for that deposit. 

Note: Please keep in mind these screenshots are from a demo account not really receiving deposits. Yours may look slightly different. 


The EFT Returns Summary will show the ACH returns for merchant account and date range selected. 

    • If there are multiple returns on the same day, the count will show and the return total is the overall total for both.


In the EFT Return Report you will see all of the ACH returns for the merchant account and date range selected. 

On this report will be the return code, return description, amount, and date, and fee charged to you. 

    • If you click the Transaction ID it will open more details of the original transaction. 


Recur360Pay does not use gift cards at this time. 


Recur360Pay does not use gift cards at this time. 


Large Exports

When exporting large files they will show in this section. 

    • You can refresh the screen at anytime to see if the export is ready to be downloaded. 

Transaction Search  

In the Transaction Search menu the filters will default with the merchant account, date range, processing network, and account last 4. 

    • You can add additional filters by selecting More Filters. 

    • If you click search it will pull the transactions based off the provided filters. 

    • Clicking the Transaction ID will take you to the details of the transaction. 


Business Finance Solutions

In the Business Finance Solutions, you will see any offers available from Fullsteam. 


Virtual Terminal  

The Virtual Terminal section allows you to process a transaction directly through the online portal. 

    • Keep in mind this is for positive transactions, refunds can only be done through the processed transaction itself. If a transaction is processed through the virtual terminal it will not show in Recur360 or your accounting software.

PCI Compliance  

Clicking the PCI Compliance option from the left menu will redirect you to Security Metrics Fullsteam login. 


Terminals

Recur360Pay does not use terminals at this time. 


Settings  

In the settings menu you will find information about the user, and what merchant accounts and sections they have access to. 

    • Click edit to update any of the fields 


 

 

 

 

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