Multi-Currency with QuickBooks Online
Recur360 now specifies currencies on invoices and payments.
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- To process payments in different currencies you will need and additional merchant account.
- Currently Recur360Pay supports US and Canadian currencies.
- To add Canadian currency payment processing contact us about applying for a Canadian merchant account.
Here are some articles on Multi-currency in QuickBooks Online:
Turn on Multi-Currency in QuickBooks Online
To turn on Multi-Currency in QuickBooks Online, first click the setting icon in the top right

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- Then click Account and settings

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- Then click on the 'Advanced' settings

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- You will see 'Currency' a little more than halfway down the page.
- Then we will need to click on 'Manage Currencies' to add or edit currencies.

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- From here you will be able to set your home currency as well as enable Multicurrency.
- Once you turn on Multicurrency in QuickBooks Online, you will not be able to turn it off, or change your home currency.

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- Once Multicurrency is enabled you can click on 'Manage Currencies'

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- You will be able to see what currencies are allowed in this section, you can also add additional currencies by clicking the green "Add currency" button in the top right.


Add a foreign currency chart of account
To add a account that uses a foreign currency, first click the 'settings' icon

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- Then 'Chart of accounts'
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- Once your Chart of accounts is open click the green 'New' button in the upper right.

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- Enter the account name and type and make sure the currency is reflected correctly for the account, and then click save.


Create a new foreign currency customer
In order for the currency to be set for a customer in QuickBooks Online it will need to be a new contact.
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- When you are adding a customer from the dashboard click the 'Create' icon in the top left.

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- Then click 'Add customer'

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- When the customer field populates on the right of the screen you will see a option at the top for Currency.

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- Please keep in mind that once the customer has transactions linked to it you cannot change the currency for the customer.
To see the currency selection when you click on 'Customer & leads' from the left menu

Then Customers

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- From here one of the middle columns will be labeled currency and you will be able to see how it is set for the customer.

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- You can also create customers directly in Recur360, but keep in mind it will set the customers currency as the default/home currency.
- You could edit the currency on the customer after it syncs to QuickBooks Online as long as no transactions have posted.
Payments/Deposits
When multicurrency is enabled with seperate merchant accounts for each currency, the deposits for the payments will be routed to the associated bank account for that merchant account.
In Reports- Deposits, you can see what processor the payments were processed to for easy payment tracking.


If you click the 'Funding ID' it will redirect you to merchant track to see all of the payments included in the deposit.


Options for configuring Pay Online link
By default the Pay Online link uses the processor setup in Email Settings (under the gear icon in the top right of the screen).

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- Scroll down to the Payment Processor Settings



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- You can override the default email settings at the customer level; or by using our "Customer Type Email Templates". To learn more about emails by customer types click here.
- To override a Customer level you will have to edit any customer(s) who will use the secondary merchant account for their processing.
To update that go to the customers profile and click Edit Customer.

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- In the Additional Recur360 Settings at the bottom configure which processor this customer will use in their Pay Online link by selecting the Card Payment Processor and ACH Payment Processor.


Then click 'Save and Sync'

Foreign Currency Add New Payment Method
When adding a new payment method through Recur360 for a customer you will need to specify which merchant account you want that payment method to process through.

Customer Type Email Templates
QuickBooks Online
Assign a customer type in QuickBooks Online
In order to assign a customer type to your customers, go to Customers (On the top panel)

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- Then click customers

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- Choose the customer to assign a customer type to.

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- Click 'edit' in the top right

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- In the Additional info section you can assign Customer types


Assign a customer type to multiple customers in QuickBooks Online
You can also bulk assign them from the customer screen.
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- Click 'Customers' from the top menu

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- Then 'Customers' from the left menu


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- If you select multiple customers a Batch Action button will appear.

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- Click 'Batch actions'

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- Next 'Select customer type'



Add a new customer type in QuickBooks Online
To add new customer type, click Customer Types from the main Customer screen.
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- Click 'Customers' from the top menu

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- Then 'Customers' from the left menu

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- Select 'Customer types' in the top right

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- Here you will see all of your current customer types.

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- Click 'New customer type' in the top right

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- Create a name for your new customer type and click 'Save'

Remember to Sync any new data with Recur360
After you have updated customer types make sure to sync with Recur360.

Recur360
Create new email settings for customer types
If you visit Settings->Email, you will see an 'Add New' button at the top of the page.



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- Clicking 'Add New' will show you a popup where you can choose which Customer Type(s) you want your new Email Settings to apply to.


After entering the Customer Type, save and continue.
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- You will have a new set of Email Settings, which by default are a copy of the original Email Settings.
After you have more than one set of Email Settings, any time you visit Settings->Email, you will be brought to a table instead listing your email settings and the Customer Types they apply to.



Now that there are multiple customer type email settings, if you click the green 'Create' button on the Email Settings table page, then it will be a copy of the default Email Settings.

Edit settings for customer types
You can now make any changes you want to the new customer type Email Settings and save.
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- This goes beyond just changing the company information, logo and colors.
- Any setting in the screen will be specific to that customer type, including the wording on email templates and how the pay online link settings are configured.
- You could set the Processors to None to not allow paying by card or ACH for those customer types as an example.
After you have more than one set of Email Settings, any time you visit Settings->Email, you will be brought to a table instead listing your email settings and the Customer Types they apply to.



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- You can edit or delete any Email Settings you have created for each customer type.
- The original Email Settings will always exist and always apply to any customers that do not have a Customer Type that matches any other set of Email Settings.
- After setting up your email settings, any emails that go out of the system will send using the appropriate email settings based on the customer type in the customer email/invoice.
- Payment Links will also appropriately display based on the customer's email settings.

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- Their email payment link will also be branded with the logo linked to that customer type.

Invoicing
Please remember Recur360 will now reflect the currency on the invoice or payment.

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- When you create a new invoice in Recur360 and sync it to QuickBooks Online, it will show the foreign currency on the invoice in QuickBooks as well.

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